Frequently Asked Questions

Everything you need to know to find your dream dress.

How do I determine my correct size for a prom dress?

Since formal wear sizes often differ from everyday clothing, we recommend comparing your bust, waist, and hip measurements to the specific size chart provided on each product page.

What is your return policy for formal wear?

We accept returns on most dresses within 14 days of delivery, provided the security tag remains attached and the garment is unworn. Please note that 'Final Sale' items are not eligible for return.

How long does shipping typically take?

Standard shipping usually takes 5-8 business days. We also offer expedited and overnight shipping options at checkout for those with upcoming event dates.

Do you offer alterations or custom tailoring?

We do not provide in-house alterations. We recommend contacting a local professional tailor to ensure your dress fits perfectly for your special occasion.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Affirm or Klarna to help make your prom shopping more affordable.